Beginner

Business Communication

Overview
Curriculum

Adopting effective company communications is one of the easiest ways to boost revenue and morale. Unfortunately, it’s not as simple as it seems.Business communications are changing due to today’s technological developments. 

While it’s not as formal as it once was, maintaining a professional tone is still crucial to projecting the right image for your company. It is also about promoting open and productive communication within the organization.

Proper forms of communication can increase employee productivity, streamline processes, and improve the overall morale of the organization. This course provides a crash training path on developing good verbal and nonverbal communication in your business to connect with customers and facilitate more productive internal discussions.

Listeners will also look at the different types and methods of business communication used to communicate effectively.

Curriculum

  • 11 Sections
  • 0 Lessons
  • 0 Quizzes
  • 0m Duration
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1. Introduction: What is business communication?
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2. Types of business communication
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3. Why is effective business communication important?
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4. What is cross-cultural business communication?
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5. What are the challenges of cross-cultural business communication?
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6. What is the difference between internal and external business communications?
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7. What is the importance of active listening in business communication?
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8. Frequently Asked Questions about Business Communication
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9. How can companies communicate better?
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10. What are the six types of communication?
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Test, Certification
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