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Emotional Intelligence Management and Communication

Overview
Curriculum
Successful people are the masters of their emotions.
 
This course will open up the two channels of emotional intelligence management and communication, teach you how to understand your own emotions and improve your emotional intelligence management capabilities, teach you methods and strategies for effective communication, and help you achieve happiness and excellence in an increasingly competitive environment. Give your life wings to soar!

The specific content of the course consists of three modules with a total of fifteen lectures. The first part is the emotional intelligence management part, including what is emotional intelligence, the content composition of emotional intelligence management, and methods to improve the level of emotional intelligence management; the second part is the communication part, including what communication is. , the principles and methods of effective communication, and how to carry out self-communication, team communication, public communication and crisis communication; the third part is divided into three topics, including 8 effective methods to improve a positive attitude, rules to improve communication skills and How to carry out cross-cultural communication.

Course objectives

The purpose of this course is to enable students to establish awareness of emotional intelligence management, find effective ways to improve emotional intelligence, establish an effective communication thinking model, and master the necessary communication skills and methods in management.

1. Understand the importance of emotional intelligence management and communication;

2. Master the basic theories and methods of emotional intelligence management and communication;

3. Have emotional intelligence management skills;

4. Have the planning and execution capabilities for self-communication, interpersonal communication, team communication, public communication and crisis communication.

We hope that through the study of this course, you will be equipped with effective emotional intelligence management skills and efficient communication skills, helping you achieve a happy and successful life!

Curriculum

  • 16 Sections
  • 0 Lessons
  • 0 Quizzes
  • 23h Duration
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1 "Emotional Intelligence Management and Communication" Course Overview
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2 Overview of Emotional Intelligence
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3 Emotional self-awareness
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4 Emotional Self-regulation
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5 Self-motivation
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6 Empathy
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7 Social Skills
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8 Communication, Management and Success
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9 Self-Communication
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10 Team Communication
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11 Public Communication
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12 Crisis Communication
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13 Ways to improve a positive attitude
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14 Rules to Improve Communication Skills
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15 Laws of Cross-Cultural Communication
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Test and Certification
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